Customer Management
Rich customer profiles with service history, balances, tickets and documents in one place.
Automated Invoicing
GST-ready invoices generated automatically with PDF delivery over Email & WhatsApp.
Subscription Renewals
Scheduled reminders and one-click renewals keep your recurring revenue flowing.
Online Payments 24/7
Collect via UPI, cards, netbanking and wallets — reconciled automatically against invoices.
Support Tickets
Integrated helpdesk with SLA tracking so field teams never miss a complaint.
Reports & Analytics
Real-time dashboards for MRR, churn, outstanding and field performance.
SMS & WhatsApp Alerts
Bill, payment and service notifications delivered on channels customers actually check.
Field & GPS Tracking
Assign localities, track technicians and monitor service visits in real time.
Enterprise Security
256-bit SSL, role-based access, and audit-ready logs for peace of mind.
OLT & PON Monitoring
Live SNMP polling for Optilink, VSOL, ZTE, Nokia & Fiberhome OLTs — temperature, voltage, PON laser, RX/TX power and uplink traffic on a single screen.
Connected ONU Control
Discover every ONU on your fiber, map it to a customer, watch its optical-signal in real time, and reboot or re-provision the device with one click — straight from the subscriber detail page.
Pinpoint Fiber-Cut Detection
Automatic LOS / LOF telemetry isolates the exact PON port and ONU group affected by a cut — so your NOC despatches the right team to the right pole, the first time.
